Howl's Moving Castle

Visiting rules

Before you buy a ticket

1. Age restriction (VIP hall)

   Children of any age may attend the VIP hall only when accompanied by an adult legal representative (a parent or guardian) over 18.

   People under 18 may not attend the VIP hall on their own.

   Attendance rules: The legal representative must stay with the child in the VIP hall for the whole cinema dinner.

   The accompanying legal representative is responsible for the child's safety and behaviour.

   Liability and compliance with the terms: If these conditions are breached, the Organizer has the right to refuse admission to the event. Ticket refund terms are determined by current legislation and the refund rules.

   Buying a ticket to the event confirms the buyer's agreement with these attendance rules.

2. Rules for notifying us of food allergies and preferences

   Information about food allergies, food intolerances and individual dietary preferences (vegetarian, vegan, halal, etc.) must be given to the Organizer no later than 72 hours before the start of the cinema dinner.

   Notifications received less than 72 hours before the event may not be accepted.

   Dish replacements and menu adaptations are made by prior agreement with the Organizer and the partner restaurant, subject to what the kitchen can do.

   The Organizer does not guarantee the complete absence of traces of allergens, as dishes are prepared in the partner restaurant's kitchen, where various allergens may be used.

3. Age restriction

   Guests may attend the event on their own from the age of 16.

4. Attendance by children aged 5–15 (general hall)

   Allowed only when accompanied by an adult legal representative: a parent or guardian. Children under 5 are not admitted to the event in the general hall. If a guest arrives with a child under 5, the Organizer has the right to refuse the child entry without refunding the ticket price. The buyer agrees to read the rules for attending the event before buying a ticket.

   If these rules are breached, the service is deemed not provided through the fault of the consumer and is payable in full.

   Paid tickets are required both for the child and for the accompanying adult.

5. Seating rules

   All participants, including children and accompanying adults, must stay in the cinema dinner area at a shared table; seating a child apart from the accompanying adult, or a child being at a cinema dinner table without an accompanying adult, is not allowed.

6. Liability

   If these conditions are breached, the Organizer has the right to refuse admission to the event without refunding the price of the tickets bought; buying a ticket automatically confirms agreement with these terms.

7. Drink preferences

   At the entrance we ask each guest for their preference: alcoholic or non-alcoholic drinks. For guests who arrive late we default to the non-alcoholic option, to rule out accidentally serving alcohol to those who do not drink it for religious, medical or personal reasons.